Sunday, October 14, 2007
Whatever happened to the customer is always right?
Take a look at the copy of an Office Depot item ticket shown above. Right under where it says "Office Depot Take One" it states "Take this ticket to the cashier to purchase this item." I may be dumb--but it would seem to me that if I took that ticket to the cashier, I would be able to purchase the item. Do you get another message?
Well, anyway, I took the ticket to the cashier to purchase the item. A stock person came back and told me they do not have any in stock and I'd have to go to another store. I told him, and the woman manager standing next to him, that they should remove the tickets if the item is not available. The manager proceeded to start an argument with me stating that is not the purpose of those tickets. The tickets are to give the shopper information about the item. I asked her, "Then, why does it state that to purchase the item, take the ticket to the cashier?" She kept on stating the same thing over and over and over again--"That is not the purpose of the ticket." I decided that was a ridiculous argument. So, I left, bought a scanner at Target!
What do you think?
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2 comments:
Some people are dumb. I can't believe she would even argue about that. It's crazy!
That last comment was from me, by the way.
Love,
Ashley
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